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Projects

A growing archive of analytical work

Selected projects showing how I approach different business questions, datasets, and reporting decisions.

01

Power BI · Operational Analytics · completed

Salla Call Center Dashboard

A seven-page Power BI report for monitoring call demand, service level, abandonment, answer speed, project performance, and agent activity across February–April 2022.

Power BIDAXPower QueryData Modeling
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Salla Call Center Power BI executive summary with call volume, SLA, ASA, abandonment, forecast, and project performance visuals
02

Excel · Sales Analytics · completed

Misuo Sales Dashboard

Excel dashboard analyzing 126 furniture orders to surface best-selling products, top sales channels, and delivery performance for an Egyptian furniture retailer.

ExcelPivotTablesPivotChartsSlicers
Misuo Sales Dashboard — Excel dashboard overview showing total sales, orders, delivery status, and top-selling products